Intercom for customer engagement

Adoption and loyalty at an all-new level

Onboard and activate customers with targeted outbound engagement for growth.

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New for Customer Engagement

Connect the dots from sign-up to success with Product Tours

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What’s included

Veena Gupta
Outbound Messages
Use targeted email, push, and in-app messages to encourage customers to take action.
Campaigns
Compose a series of messages that trigger based on rules you set, and drive customers towards a common goal.
Product Tours
Introduce products and services with interactive tours that guide new sign-ups through tasks to help them see value.
Customer data
Deliver meaningful engagement with live customer data that lets you segment your audience, target messages, and personalize content.

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

Veena Gupta

Head of Online Sales & Ops, Coda

“Overall we have seen in-app messages convert 8x higher than the same messages sent by email.”

Dai Wilson

VP of Sales & Growth Marketing, GetAccept

What makes our customer engagement solution different

Intercom on Onboarding

Read our most valuable, firsthand lessons from onboarding thousands of customers.

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Customer Acquisition

Qualify more leads automatically and close more deals around the clock with chatbots and live chat.

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Customer Support

Provide real-time, personal help at scale with a collaborative inbox, automation, and self-service support.

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