Intercom for customer support

Customer experiences are best with a smile

Assist customers quickly and at scale with personalized, happy-making support.

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New for Customer Support

Scale your support across timezones and languages with Articles Pro

Tìm hiểu thêm

Business Messenger

Support people instantly with live chat on your website, mobile app, and in your product.

Help Center Articles

Let customers find the right answers, the first time, exactly when and where they need them.

Team Inbox

Answer customer questions faster through a collaborative, shared Inbox.

Answer Bot

Give customers instant and accurate answers 24/7 – even when teams are busy.

Customer data

Reference full conversation history and behavioral data for the context to answer quickly and correctly.

“Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”

CEO, OneSignal

“Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution."

Publisher Success Manager, Disqus

Read how we discovered the value of staying personal by scaling our own support.

Qualify more leads automatically and close more deals around the clock with chatbots and live chat.

Activate and retain customers with targeted messages and interactive product tours to help them get the most out of your product.